|Home > News Room > 10/10/2006|
October 10, 2006
Assurant Solutions to Present Conference Session at INTERNET TELEPHONY® Conference & EXPO West 2006
Mike Politz to Discuss Trends in the Next Generation Contact Center at Leading IP Communications Event in San Diego Convention Center
ATLANTA: Assurant Solutions, a leading provider of specialty insurance and insurance-related products and services, today announced that Mike Politz, director, Targeted Solutions, has accepted an invitation to present a session titled, Trends in the Next Generation Contact Center at TMC’s INTERNET TELEPHONY® Conference & EXPO West 2006 on Oct, 13, 2006 at the San Diego Convention Center.
INTERNET TELEPHONY® Conference & EXPO, held Oct. 10-13, 2006, is the world’s largest and best-attended IP Communications trade show. Last January, the show drew over 8,000 buyers and sellers of IP Communications products and services to Fort Lauderdale, Florida. For this upcoming October show, TMC projects total attendance to exceed 9,000.
Mr. Politz said, “We are excited to have this opportunity to discuss trends at Call Center 2.0. One trend that we are focused on is increasing retention and optimizing sales revenue and customer lifetime profitability in the call center.” Mr. Politz will be highlighting Targeted Solutions, Assurant’s patented and patent pending series of call processing systems that have been shown to increase retention, sales revenue and customer lifetime profitability. Targeted Solutions optimizes sales and retention efforts in contact centers through a series of dynamic customer and agent analytics. Assurant Solutions has recently made available the systems to its clients and other entities.
“We are very pleased that Mike will be participating in this year’s show. Assurant Solutions is a widely recognized and respected third-party marketer and administrator of specialty insurance programs, and I am confident that our attendees will appreciate and value the opportunity to hear his perspective on Trends in the Next Generation Contact Center,” said TMC president and conference chairman, Rich Tehrani. “Over the past 12 months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution. As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits.”
Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez at 1.203.852.6800, ext. 146 or at email@example.com.
About Assurant Solutions
Assurant Solutions businesses develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, automobile dealers, funeral homes, utilities and other entities. With operations in 17 locations, including executive offices in Atlanta, Ga., Assurant Solutions serves clients and their customers in 10 countries throughout North America, the Caribbean, Latin America and Europe. www.assurantsolutions.com
Assurant Solutions is part of Assurant (NYSE: AIZ), a premier provider of specialized insurance products and related services in North American and selected international markets.
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 1,600 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, VoIP Demo, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
Home | About Us | Products and Services | For Our Partners | Careers | News Room