Contact Us
Please select the reason you wish to contact us. E-mail communications are not secure, and you should not send personally identifiable or other confidential information in an e-mail to us.
Corporate Information and Press Contact
Privacy Office (for questions concerning our Privacy Policy)
Financial Claims/Benefit Activation
Ordinary Life Insurance Products and Related Services (offered outside U.S.)
When contacting us about a specific program in which you are enrolled or a pending claim, we recommend that you utilize the mail or a similar delivery service. E-mail communications are not secure, and you should not send personally identifiable or other confidential information by e-mail. When contacting us, preferably by mail, please include the following information so that we can respond more quickly:
- Your name (first and last as it appears on the account)
- Daytime telephone number
- Evening telephone number
- Best time to call
- Product or service (i.e., credit disability insurance, accidental death, warranty, etc.)
- Benefit activation number (if known)
- Certificate/policy number
- Account/loan number
- Creditor/bank/loan company (if applicable)
- Retailer or utility (if applicable)
- Description of problem or concern
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